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IT Service Administrator

Westernacher Business Management Consulting is a German integrated business and IT consulting company. With more than 500 professionals worldwide and locations in Europe, Asia and the Americas, Westernacher has been a trusted service provider for its customers since 1969. Focus on innovation, operational excellence and profitable, sustainable growth.

We are currently seeking talented and experienced professionals to join our growing business, if you are interested in challenging, innovative, international projects join our team in Mexico.

To join our team you need:

  • Academic title, preferably with major in IT.
  • 1-2 years’ working experience.
  • Strong business acumen to effectively collaborate with clients and colleagues across cultures.
  • A good user understanding of IT software is a must. 
  • Success Factors, salesforce or any Java/SAP applications’ experience is a plus.
  • Experience with a ticket or incident tracking system.
  • Previous coursework or experience in business applications, database or system programming.
  • Ability to solve challenging problems involving business processes and IT solutions.
  • People with desire to learn about the exciting world of business applications.
  • Individual with the desire to provide 1st and 2nd level IT support to global clients.
  • Linux communication skills is a plus .


  • Installation and configuration of laptops, smartphones and other end user devices.
  • Windows 10 deployment
  • Installation and configuration of network and VPN devices for branch offices
  • User rights management
  • Office365 administration
  • IT - Purchasing
  • Implementation of standards from the IT Management.
  • 1st and 2nd Level support.
  • Work within a Global team.
  • Cooperation in IT projects.

General Requirements:

  • Based in or willing to relocate to Guadalajara
  • Fluent in English and Spanish
  • Committed to gaining exposure to multiple industries
  • Committed to high-quality project delivery

Westernacher’s package:

  • Attractive compensation package
  • Performance based bonus payments
  • Permanent contract directly with Westernacher Consulting
  • 100% under payroll scheme
  • Benefits above the law
  • Career path, growth opportunities and Company sponsored trainings
  • Small-to-medium-sized teams
  • Challenging and pleasant working environment

For further information about this role, please contact Angelica Rodriguez at


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